RETURN ITEM INSTRUCTIONS
MSMX.eu work hard to keep you satisfied, however if you are not satisfied with your purchase please follow the instructions below to return the item.
1. All returns are subject to prior written approval and a return reference number MUST be included with the returned item. This number will be provided with communications.
2. Custom made kits are non-returnable unless a manufacturing defect is evident.
3. Returns will only be approved up to a period of 30 days from the day you receive your order. Requests after 30 days are at our discretion.
4. If you order an incorrect item, ie. wrong model, we will accept a return, however a re-stocking fee is applicable, postage will not be refundable in these situations. Items must be returned complete in original packaging. Please see note 1 for reference requirements.
5. For item exchanges MSMX.eu must wait to ship your product until the original item has been returned and inspected. We will communicate upon the exchange.
6. Credit card refunds are credited back to the card used for the original purchase. PayPal refunds will be issued to the original PayPal account.
7. Please return all items via ground shipping within Europe otherwise standard airmail for outside Europe as directed in communications. Please note: We will not refund charges from couriers (example UPS, FedEx, DHL etc.)
ERRORS AND OMISSIONS
MSMX.eu makes every effort to ensure the accuracy of the information on our Website however, the information and images published on this site may contain technical inaccuracies or typographical errors. MSMX.eu makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided \”as is\” without warranty of any kind.
If an error is made and a product is listed at an incorrect price, MSMX.eu shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, MSMX.eu shall immediately issue a credit in the amount of the incorrect price.
Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a product from MSMX.eu
Payment is due before shipment of every order. In the purchase of a custom design graphics kit a 50% non-refundable deposit is due prior to the design going to production. The final payment is due prior to dispatch of the kit.
MSMX.eu collects VAT and sales taxes for all sales (Domestic and international as per local laws).
MSMX.eu shall not be liable for handling or customs charges. Please understand in no circumstances will we falsify shipping documents.
All items are delivered through DHL Courier service. This is very reliable and very fast. This service offers tracking.
MSMX.eu cannot be held responsible for delivery delays due to customs delays.
LIMITATION OF LIABILITY.
IN NO EVENT SHALL MSMX.EU BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT OR OPPORTUNITY. IN NO EVENT SHALL MSMX.EU ’S LIABILITY EXCEED THE REPAIR, REPLACEMENT OR COST OF THE SPECIFIC PRODUCT PURCHASED FROM MSMX.EU. SOME JURISTRICTIONS MAY NOT RECOGNIZE A DISCLAIMER OR LIMITATION OF WARRANTIES AND/OR LIMITATION OF LIABILITY SO THE ABOVE DISCLAIMERS MAY NOT APPLY. CUSTOMER MAY ALSO HAVE DIFFERENT AND/OR ADDITIONAL RIGHTS AND REMEDIES THAT VARY FROM REGION TO REGION.
(a) These Terms of Sale and any transactions made under them shall be interpreted by and be subject to the laws of The Slovak Republic and European Union.
(b) In the event any section or portion of a section of these Terms of Service are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Service, and the remaining terms shall continue in full force and effect.
(d)These Terms of Sale may be modified from time to time by MSMX.eu without notice, and are current as of the date of the then current advertisement or Web site. Please refer to the current advertisement or Web site.